Privacy Policy

CareersMultiList.com.au

CareersMultiList and our franchise members are committed to protecting the privacy of the information that you give to us. The Privacy Amendment (Private Sector) Act 2001 applies to most private sector organizations as at 21 December 2001. In accordance with this legislation, the purpose of this statement is to explain how we collect, use and disclose your personal information.

Our policy regarding privacy will be reviewed at times on account of new laws, changes to our operations and practices, and the changing environment.

(NPP-5.1) National Privacy Principles

The National Privacy Principles established by the Privacy Act 1988 apply to CareersMultiList Recruitment Australia.

Type of Personal Information Held

Personal information that CareersMultiList and our franchise members collect and hold usually falls into the following categories:

• Candidate Information submitted and obtained from the Candidate and other sources in connection with applications for employment;
• Information obtained to assist in managing client and business relationships;

Purposes for which We Hold Personal Information

We primarily hold personal information for the following:

• Placement operations;
• Recruitment;
• Staff management;
• Training;
• Client and business relationship management;
• Marketing
• To enable us to identify your suitability and contact you should an employment opportunity that could be of interest to you arise.

Disclosures

We may disclose your personal information for the purposes for which it is primarily held or for a related secondary purpose.

In some cases we may only disclose information with your consent.

We may disclose your personal information where we are under a legal duty to do so, including circumstances where we are under a lawful duty of care to disclose information.

Contractors

We contract out a number of services from time to time. Our contractors may see some of your personal information.

Enquiries and Complaints

You can make further inquiries or complaints about our privacy policies to our Privacy Co-ordinator during normal office hours which are 8:30am to 5:00pm Monday to Friday.

Contact details;

Privacy Co-ordinator Phone 1300 666 177 Fax (02) 9241 6500 (or email via our contact form)

You can also make complaints to the Office of the Federal Privacy Commissioner.

Access

Subject to some exceptions that are set out in the National Privacy Principles, you can gain access to the personal information that we hold about you.

We do refuse access if it would interfere with the privacy rights of other persons or if it breach any confidentiality that attaches to that information.

If you wish to obtain access to your personal information you should contact our Privacy Co-ordinator. You will need to be in a position to verify your identity.

Collection Statement for CareersMultiList

Personal information is any information or an opinion (whether true or not) about you.

It may range from the very sensitive (eg. medical history or condition) to the everyday (eg. address and phone number). It would include the opinions of others about your work performance (whether true or not), your work experience and qualifications, aptitude and psychological test results and other information obtained by us in connection with your possible work placements.

Personal information includes sensitive information eg. a special category of personal information - it is information or opinion about your:

• racial or ethnic origin;
• political opinion;
• membership of a political association or religious beliefs, affiliations or philosophical beliefs;
• membership of a professional or trade association or membership of a trade union;
• sexual preferences or practices;
• criminal record;
• health or disability (at any time);
• expressed wishes about the future provision of health services.

It includes personal information collected to provide a health service. Sensitive information can, in most cases, only be disclosed with your consent.

How your information will be collected

Personal and sensitive information will be collected from you directly when you fill out and submit one of our registration forms or provide any information in connection with your application to our franchise members during discussions or at interview.

Personal and sensitive information will also be collected when:

• we receive any reference about you;
• we receive results of inquiries that we might make of your former employers, work colleagues, professional associations or registration body;
• we receive the results of any competency, psychological or medical test;
• we receive performance feedback (whether positive or negative);
• we receive any complaint from or about you in the workplace;
• we receive any information about a workplace accident in which you are involved;
• we receive any information about any insurance investigation, litigation, registration or professional disciplinary matter, criminal matter, inquest or inquiry in which you are involved;
• you provide us with any additional information about you.

Your personal and sensitive information may be used in connection with:

• your actual or possible work placement;
• your performance appraisals;
• our assessment of your ongoing performance and prospects;
• any test or assessment (including medical tests and assessments) that you might be required to undergo;
• our identification of your training needs;
• any workplace rehabilitation;
• our management of any complaint, investigation or inquiry in which you are involved;
• any insurance claim or proposal that requires disclosure of your personal or sensitive information.

Your personal and sensitive information may be disclosed to:

• potential and actual employers, franchise members and clients of CareersMultiList;
• referees;
• our insurers;
• a professional association or registration body that has a proper interest in the disclosure of your personal and sensitive information;
• a Workers Compensation body;
• our contractors and suppliers – eg. our I.T. contractors and database designers;
• any person with a lawful entitlement to obtain the information.

If you do not give us the information we seek:

• we may be limited in our ability to locate suitable employment for you;
• we may be limited in our ability to place you in employment.

You can gain access to your information to correct it if it is wrong.

Subject to some exceptions which are set out in the National Privacy Principles (Principle 6 - Access and Correction), you have a right to see and have a copy of personal and sensitive information about you that we hold.

If you are able to establish that personal or sensitive information that we hold about you is not accurate, complete and up-to-date, we will take reasonable steps to correct it so that it is accurate, complete and up-to-date.

If we are unable to agree that personal or sensitive information that we hold about you is accurate, complete and up-to-date, you may ask us to place with the information a statement by you that claims that particular information is not accurate, complete and up-to-date.

If you wish to exercise your rights of access and correction you should contact our Privacy Coordinator whose details are shown above.